We want your family to enjoy The Muslim Treehouse. If it isn’t the right fit, we’re here to help.
30-Day Money-Back Guarantee
You may request a 100% refund within 30 days of your initial purchase.
If you receive a refund, your subscription will be cancelled and you will no longer have access to future classes included with that subscription.
Refunds on Recurring Charges
After your first 30 days, you may request a full refund of a recurring subscription charge within 7 days of that charge.
The refund applies to that charge only and does not include previous subscription payments.
If the charge is refunded, your subscription will be cancelled and future renewals will stop.
Annual Plans
Annual subscribers may request a prorated refund for the unused portion of their annual subscription at any time.
If you receive a prorated refund, your subscription will end and you will no longer have access to future classes covered by the refunded portion of your plan.
Cancelling Without a Refund
You can cancel your subscription at any time to prevent future renewals.
If you cancel without requesting a refund, you can continue using The Muslim Treehouse for the remainder of the subscription period you have already paid for. Your subscription will simply end at the conclusion of that period and will not renew.
In short:
- Cancel only: You keep access through the end of your paid subscription period, but your subscription will not renew.
- Cancel + request a refund: You receive the applicable refund and your access ends for the refunded portion of the subscription.
How to Cancel or Request a Refund
Contact us at support@noorkids.com with the email address associated with your account and let us know whether you would like to:
- Cancel future renewals only
- Cancel and request a refund
Our team will be happy to help.
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